Data Privacy

We are delighted that you are visiting our website and would like to thank you for your interest in our company, our products, and our online information.

avitea Industrieservice respects your privacy

As the company responsible for the websites, avitea Industrieservice GmbH, Südstrasse 8-8a, 59557 Lippstadt, Germany takes protecting personal information very seriously. Data protection and information security are part of our company policy. Accordingly, protecting your privacy when processing personal data and the security of all commercial information is an important matter for us, which we observe in our business processes. We treat personal information collected during your visit to our website confidentially and only use it in accordance with legal regulations.

Our websites may contain links to third-party providers to which this statement on data protection does not apply. We have no influence on whether the administrators of these websites maintain and uphold the relevant data protection regulations.

Personal data

Personal data is information that can be used to discover your identity. This includes your name, address, postal address and phone number. Information that cannot be associated with your identity, such as the number of users on a website, is not considered personal data.

Obtaining, saving, and processing personal data

Whenever you visit our website, we save the name of your Internet service provider, the browser type used, the website from which you visit ours, the pages that you visit while on our website and the date and duration of your visit. No other personal information is stored. You can therefore use our website without having to disclose your identity.

When you visit special areas of our website or participate in certain campaigns, additional data may be collected and saved. Personal data may need to be entered in order to participate in a survey, forward an inquiry, or process a contract.

Providing personal data is voluntary. When you submit a query using one of our contact forms or via e-mail, we save the data that you provide about yourself in order to facilitate individual communication with you and to process your query.

Use and disclosure of personal information, processing purpose and legal basis

We use your personal data to technically manage our websites, customers, product surveys, and marketing to the extent required for each specific case only. We will never transmit your data to third parties outside avitea without your consent, especially for marketing purposes.

We will transmit your data to authorities entitled to request such information to the extent that this is required by law or has been mandated by a court order.

Data access

Selected employees at avitea Industrieservice have access to your data in order to ensure proper operation. The data cannot be used by these employees for their own purposes. The employees tasked with data processing shall undertake to uphold confidentiality and data secrecy. Moreover, an appropriate level of data protection is guaranteed.

Use of cookies

Information about cookies:
A cookie is a small text file that is stored on your device when visiting a web page and helps to identify your device in the process. Cookies are used to store information when you visit different pages of a website or when you return to a website. Cookies do not contain any personal information and cannot execute any programs that could activate a virus.

Functionality:
Cookies of this category are stored on the device of the visitor so that the homepage can function as intended.

Statistics:
Cookies in this category are used to collect statistics on persons visiting the homepage to improve the experience of the visit. Data collected is used internally and is not transferred to third parties.

Internet browsers are typically configured to automatically accept cookies. However, you can deactivate the cookie-saving function or configure your Internet browser so that it notifies you accordingly as soon as cookies are sent(Changing settings).

Web tracking 

As part of visiting the pages on our website, the information that your browser sends is collected and evaluated. The data is collected by pixels (web beacons) that are incorporated into our website, and also through the use of cookies.

The collected data is used to create anonymous usage profiles that serve as the basis for web statistics. Individual users are not personally identified, however, nor is the data collated with other data.

You can prevent data from being collected and saved at any time by changing the settings of your Internet browser. This setting will also be recognized during any subsequent visits. For this purpose, access your browser's settings section and configure the browser to block or reject third-party cookies.

This website uses PIWIK PRO Cloud, a web analysis service provided by PIWIK. PIWIK PRO Cloud uses cookies – text files saved on your computer or smartphone – to help us analyze how visitors are using the website. The information compiled by the cookies concerning visitors' use of the websites is saved and processed by PIWIK on servers in Germany.

IP addresses are fully anonymized before we are able to view the collated data via the PIWIK Suite. It is not possible to reverse the anonymization of the IP addresses or match up the IP addresses with the collated data.

We use this information to evaluate the behavior of visitors to our website, create the relevant reports, and ultimately to improve the website experience for our website visitors. PIWIK will not pass on this information to third parties or use it for marketing or promotional purposes of any kind.

UNPKG

We use the content delivery network (CDN) unpkg to enable faster load times, reduced web server load and bandwidth usage, and thus optimized performance. With the CDN, web page content such as scripts and stylesheets are delivered faster via a network of regionally distributed servers. For this purpose, the browser must establish a connection to the servers of unpkg. If the files in question have already been loaded previously on another page of CDN, the browser will usually automatically fall back on the cached copy.
You can prevent the collection as well as the processing of your data by unpkg by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
The integration of Unpkg is based on Art. 6 (1) lit. f DSGVO, there is a legitimate interest in enhancing our website as well as a technically secure, maintenance-free and efficient way to integrate external libraries and frameworks.

Videolyser

We use the provider Videolyser for the integration of videos on our website. No personal data of yours is stored at Videolyser when you watch a video on our website. Your IP address is already shortened by the last digits before it is stored in the Selver log files and replaced by a randomly generated number. For more information about this process, please refer to the explanation on the provider's page: https://www.videolyser.de/artikel/dsgvo-videolyser
The legal basis for the use of Videolyser results from Art.6 lit. f DSGVO, as there is a legitimate interest in a technically flawless online presence and its economic efficiency.

Use of MTCaptcha

To protect the forms (e.g. contact forms) on our website from abuse by spammers and bots, we use the service of MTCaptcha. The cookies set by this service are used exclusively to prevent form access by bots and automated scripts. No personal data is collected and processed. The IP address required for the protection process is anonymized before processing. The legal basis for the use and processing of data by MTCaptcha arises from Art. 6 lit. f) DSGVO. For more information on compliance with the provisions of the DSGVO and its implementation by the provider, please visit the provider's page at the following link: https://www.mtcaptcha.com/gdpr-captcha

Job Newsletter

According to § 32 para.1 and 2 DSGVO we use a double opt-in procedure for our newsletter. With this procedure, you will receive the newsletter only after you have clicked on the confirmation link in the e-mail. Your personal data will be stored by us in accordance with §§ 6 para.1 lit.a), 9 para. 2 lit.a) DSGVO in order to send you a result that is tailored to you. You have the possibility to revoke your consent according to § 17 DSGVO at any time. After a revocation, your data will be deleted by us immediately and will not be considered further.

userlike

avitea uses chat software from the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat like a contact form to chat with our employees almost in real time. The following personal data is collected when the chat is started:

• Date and time of the call,
• Browser type/version,
• IP address,
• operating system used,
• URL of the previously visited website,
• Amount of data sent.
• And if specified: First name, surname and email address.

Depending on the course of the conversation with our employees, further personal data may be collected in the chat and entered by you. The nature of this data depends largely on your enquiry or the problem you describe to us. The purpose of processing all this data is to provide you with a quick and efficient way of contacting us and thus improve our customer service.

All our employees have been and continue to be trained in data protection and instructed in the secure and confidential handling of customer data. All of our employees are obliged to maintain confidentiality and have signed an addendum in their employee contracts to the obligation to maintain confidentiality and to observe data protection.

By accessing the website www.avitea-Industrieservice .de, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that is executed on your computer and enables the chat.

In addition, avitea Industrieservice stores the chat history for a period of 3 months. The purpose of this is to save you from having to provide extensive explanations about the history of your enquiry and to ensure continuous quality control of our chat service. Processing is therefore permitted in accordance with Art. 6 para. 1 letter f GDPR. If you do not wish this, you are welcome to inform us using the contact details below. We will then delete saved chats immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 para. 1 letter f GDPR.

Further information can be found in the privacy policy of Userlike UG(haftungsbeschränkt).

Processing of (personal) data by the operator of mobile funnels

General Information
This website uses mobile funnels (hereinafter: Funnels), operated by Perspective Software GmbH (hereinafter: Perspective), a German-based company that provides software for creating and operating Funnels (https://perspective.co/impressum). The data entered during the use of mobile funnels is transmitted via SSL encryption and stored in a database. The operator of this website is solely responsible for this data within the meaning of Art. 24 GDPR. Perspective is only the operator of the software and in this context a processor according to Art. 28 GDPR. The basis for the processing by Perspective in this regard is a contract for commissioned processing between the controller and Perspective. In addition, Perspective Software GmbH processes further data for the provision of its services, in particular for the operation of the Funnels, some of which may also be personal data. This will be discussed in more detail below.

Responsible party
The responsible party within the meaning of data protection law is:
Perspective Software GmbH
Müggelstrasse 22
10247 Berlin, Germany
E-mail: privacy@perspective.co

Access logs ("server logs")
Each time the Funnels are accessed, general log data, called server logs, are automatically collected. These data are usually pseudonyms and therefore do not allow any conclusions to be drawn about a natural person. Without the data, it would not be technically possible to deliver and display the contents of the software. The processing of the data is also mandatory for security reasons, in particular for access, input and transfer and storage control. Furthermore, the anonymous information may be used for statistical purposes and for optimizing the offer and technology. In addition, the log files can be subsequently checked and evaluated if there is any suspicion of illegal use of the software. The legal basis for this is found in Section 15 (1) of the German Telemedia Act (TMG) and Art. 6. (1) (f) GDPR. The general data collected includes the domain name of the website, the web browser and web browser version, the operating system and the timestamp of access to the software. The IP address of the user is not stored. However, the user is assigned a "session ID." The scope of this logging does not exceed the common scope of any other website on the Internet. The storage period of these access logs is up to 7 days. The right to object does not apply.

Collection of user behavior data
The general data collected includes the domain name of the website, the web browser and web browser version, the operating system, the user's session ID and the timestamp of access to the software. All data entered by the user when using the Funnels (e.g. answering form fields; using interactive components) is assigned to the user by means of a session ID and made available to the operator of this website. The operator of this website is responsible for the deletion, storage and further processing of the personal data in accordance with current legislation.

Use of cookies
Cookies are used in the Funnels. Cookies are small text files that are stored on the device with which you access the Funnels. The cookies used serve to ensure security when visiting a website ("essential"), to implement certain functionalities such as default language settings ("functional") and to improve the user experience or performance on the website ("performance"). Within the Funnels, absolutely necessary functional and performance cookies are used, in particular for the implementation of certain default settings such as the language, for the storage of given answers even with a poor Internet connection or for the analysis of the performance of a Funnel and the used channel through which a user has reached this Funnel. The use of cookies is mandatory for the provision of our services and thus for the fulfillment of the contract (Art. 6 (1) (b) GDPR). Storage duration: Up to 1 month or until the end of the browser session right to object: You can determine yourself via your browser settings whether you want to allow cookies or object to the use of cookies. Please note that disabling cookies may result in limited or completely disabled functionality of the Funnels. The operator of this website has the option to decide individually for each Funnel used, which decision options for the use of cookies are given to the user. It
is part of the responsibility of the website operator to use cookies in accordance with the applicable legal restrictions. If the operator of the website uses extensions of external companies within Funnels, it is the responsibility of the operator of the website to inform the user about this.

Rights of the data subject
If Perspective Software GmbH as the controller processes personal data, you as the data subject have, depending on the legal basis and the purpose of the processing, certain rights under Chapter III of the EU General Data Protection Regulation (GDPR), including, where applicable, the right to information (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR), right to object (Art. 21 GDPR). If the processing of personal data is based on your consent, you have the right to revoke this data protection consent in accordance with Art. 7 III GDPR. To assert your data protection rights with regard to the data processed for the operation of Funnels, please contact the data protection officer of Perspective Software GmbH (see section B.).

Final provisions
Perspective reserves the right to amend this privacy policy at any time to ensure that it always complies with current legal requirements or to implement changes to the services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply for a renewed visit to the Funnels.
Version: December 11, 2019

Security

We implement technical and organizational security measures to protect the information collected from you and managed by us against tampering, loss, destruction, access by unauthorized persons, or unauthorized disclosure. Only a few authorized individuals have access to your data.

As a rule, our website data and the information you send to our website are transferred in unencrypted format. Consequently, we cannot rule out that third parties may intercept and view and/or directly access the data transferred. We therefore ask you to take this aspect into account when deciding on whether, and to what extent, you are willing to transmit data to us over the Internet. On our portals that require registration and user login information, we use SSL (Secure Socket Layer) encryption for data transmission wherever possible.

We are continuously improving and adapting our security measures to keep up with technological developments.

Elective option

We would also like to use your data to inform you about our products and, where applicable, to ask you about them. Naturally, participation in such initiatives is voluntary on your part. If you do not consent to this, you can send us a message at any time requesting that we block and/or delete these details. Sending an e-mail to the address listed in the legal notice is sufficient for this purpose. You can find more information on the relevant local web page.

Information, correction, deletion, processing restriction, objection

You have the right to information on your data in written or electronic form at any time. Furthermore, you have the right at any time to have any personal data blocked or deleted, you have the right to object to the processing of data and you also have the right to have incorrect data rectified. (Note: If country-specific, legal retention periods apply, the data will be blocked prior to deletion for a period set down by the particular country.)

Right of appeal to a supervisory authority

If the processing of your data breaches applicable law, you have the right to lodge a complaint with a supervisory authority.

 

Contact information of the data protection officer

If you have any suggestions or complaints regarding the processing of your personal data, you can contact our data protection officer by e-mail or post.

Data protection officer
avitea Industrieservice GmbH
Südstrasse 8-8a
59557 Lippstadt, Germany
datenschutz@avitea.de

Version: April 2022