Practical report from facility management

Markus Magner has worked for avitea Industrieservice in the area of plumbing, heating and air conditioning for about two and a half years. Together with the colleagues on his team, he takes care of the new installation of plumbing and heating systems, as well as the renewal and efficient renovation of systems in old buildings. In the industrial customer sector, the plumbing and heating team is mainly concerned with the maintenance and new development of supply lines and the connection of production machinery.

"At avitea Industrieservice, we don't just have the normal plant mechanic business that you might be familiar with when you get a new bathroom or heating system. We have a very wide range of activities with industrial customers. This means that we work with different pipe sizes and the various techniques behind them. It's a whole different, exciting world. With avitea Industrieservice, I can have a little of both."

In addition, avitea Industrieservice is supporting Markus Magner in his further training to become an energy consultant. As an energy consultant, Mr. Magner can assist our residential customers with energy-efficient home renovations. During the consultation, an individual renovation roadmap is developed for each house. "A new heating system and a PV system are to be installed. The roof and the outer facade will be insulated. There are different government funding pots for everything, which you can help yourself to," explained Mr. Magner. "avitea Industrieservice gives me the security that I can use the new-found knowledge from my advanced training later in my job."

Svetlana Dybcev came to Germany in 2005 and has worked in the cleaning industry ever since. "In my home country of Kazakhstan, I trained as a nurse. But in building and room cleaning, I just notice: This is mine. I like working with people and teaching them things,"said Ms. Dybcev. At avitea Industrieservice, she rose from cleaner to forewoman and finally to junior property manager in just three years.

avitea Industrieservice places great emphasis on recognizing and investing in the strengths of our employees. In the next few months, Ms. Dybcev will attend various training courses to learn everything she needs to know about her new job as a property manager. "I have to start from scratch in property management. I can do a lot and I know a lot, but I lack the basics. And they teach me all that here,"added Ms. Dybcev.

For the cleaning staff in facility management at avitea Industrieservice, there are numerous areas of application: from office cleaning to plant and machine cleaning to room cleaning in hotels.

Thorsten Neuhaus was hired a year ago as a facility management all-rounder at avitea Industrieservice. As an all-rounder, he was able to look at and try out the various areas of facility management during a three-month phase. The aim of this program is to give employees the opportunity to take up the profession that suits them best and in which they feel comfortable.

"I've been to landscaping, I've been to the electricians, and I've looked closely at both. Ultimately, however, the fact is that I am a trained painter and varnisher. And I have to say: I immediately felt at home again in the team of painters and varnishers and rediscovered the fun of the job." – Thorsten Neuhaus

The painters and varnishers of avitea Industrieservice – like most other teams – are used by both private and industrial customers. This means that there may be deployments in office buildings, construction sites, factory halls, but also in the homes of our private customers. "The exciting thing about my job is just how quickly I've been able to rediscover my skills from earlier. In particular, my work colleagues played a big part in this," said Mr. Neuhaus.